icibos Platform Account Terms
When you open an account on icibos, you agree to our terms of service. We set out what we require from you, what we commit to, and how disputes are resolved. Our terms cover account creation, deposits and withdrawals, bonus use, betting rules, and jurisdiction limits. We enforce these terms consistently across all regions where icibos operates—Jakarta, Surabaya, Bandung, Medan, Semarang, and others—to protect both you and our platform.
icibos accepts players only where local law permits. We do not operate in jurisdictions that prohibit online gaming or sportsbook services. By creating an account on icibos, you confirm you are 18 or older, you reside in a supported region, and you agree to our terms. We reserve the right to close accounts that breach our terms or fail identity verification.
This page covers the core obligations on icibos: how accounts work, what deposits and withdrawals entail, bonus conditions, settlement rules, and how we handle disputes. Our terms are binding; we update them occasionally and notify all users of material changes.
Account Creation & Our Eligibility Requirements
To open an account on icibos, you provide your email address, create a password, and submit basic identification. We require a valid government ID, proof of address, and phone number. Our Know-Your-Customer (KYC) verification process confirms your identity and prevents fraud on icibos. We complete most KYC reviews within one business day; some submissions take longer if we need clarification.
On icibos, you must be 18 or older and a resident of a supported jurisdiction. You confirm you have no gambling restrictions in your local laws. We reserve the right to deny account opening or close existing accounts if you breach these terms. Accounts on icibos are personal and non-transferable; you may not share login credentials or use multiple accounts to circumvent limits.
Deposits, Withdrawals & Our Payment Policy
We at icibos accept deposits via mobile wallets (mobile banking, local payment, online payment, e-wallet, mobile banking), bank transfers (local payment, online payment, e-wallet, mobile banking), and local payment. Deposit minimums vary by method; most start at low thresholds so casual players can fund accounts easily. We credit deposits to your icibos balance immediately (e-wallets) or within one business day (bank transfers).
Withdrawals on icibos require account verification and settlement of any pending bets. We process most withdrawal requests within one to three business days. If you dispute a withdrawal or request cancellation, contact our support team before funds leave our system. We charge no withdrawal fees on icibos; your payment provider may charge nominal fees depending on method.
We on icibos reserve the right to request additional documentation before processing large withdrawals to comply with anti-money-laundering laws. Unusual withdrawal patterns or requests inconsistent with account history may trigger review.
Bonus Conditions & Our Promotional Terms
Promotions on icibos are optional. When we offer a bonus—deposit match, free bets, or cashback—we specify the conditions. Most bonuses on icibos require you to wager a certain amount before withdrawal; these are called "turnover requirements" or "rollover." We always disclose turnover clearly before you claim a bonus on icibos.
Bonuses on icibos apply only to eligible games. Live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), sportsbook events (Liga 1, Piala AFF, Champions League), and slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) each count toward bonuses differently. Esports markets (Mobile Legends, Free Fire, PUBG Mobile) may have separate bonus eligibility. We detail each promotion's terms when it is active on icibos.
We on icibos honor all promotional terms as stated. Bonuses are advances on winnings, not free money; they expire if unused and cannot be withdrawn as cash.
Betting Rules & How We Settle Outcomes
On icibos, all bets settle according to official rules of the sport or game. Liga 1 football results follow Indonesian Football Association rules. Live-dealer outcomes are determined by the cards dealt, numbers drawn, or wheels spun. Slot outcomes are generated by our gaming partners' certified random-number generators. Esports results on icibos follow the official tournament ruleset of each game (Mobile Legends, Free Fire, PUBG Mobile).
We on icibos void bets only in specific cases: if the event is cancelled, if you placed the bet after the event outcome was decided, or if technical error occurred on our platform. Voided bets are refunded to your account balance. Disputed outcomes are reviewed by our resolution team with reference to event video, official records, and timestamps. Most disputes on icibos resolve within 24 hours.
Our Jurisdiction & Service Restrictions
icibos operates only where local law permits. We do not provide services in jurisdictions that prohibit online gaming, sportsbook betting, or live-dealer games. By using icibos, you confirm you are in a supported region and that our services are legal where you reside. We monitor user location and reserve the right to close accounts that access icibos from prohibited jurisdictions.
During holidays like Idul Fitri, Idul Adha, Imlek, or Nyepi, we maintain service on icibos but may adjust table availability or sporting-event schedules. We notify users of major service changes in advance via email and in-app notification.
How We Handle Disputes on icibos
If you dispute a bet settlement, withdrawal, or account issue on icibos, contact our support team via live chat, email, or in-app ticket. Provide specific details: date, time, game or event name, and your concern. We review disputes with reference to our records, server logs, and (if applicable) video footage of live-dealer tables. We respond to most disputes within one business day on icibos.
If we determine an error occurred on our side, we correct your account balance immediately. If we find the settlement was correct, we explain our reasoning. We on icibos do not accept disputes more than 90 days after the bet settled. Unresolved disputes may be escalated to an independent third-party arbiter if both parties agree.
Account Suspension & Closure Policy on icibos
We at icibos reserve the right to suspend or close your account if you breach our terms. Common reasons include: providing false information during verification, using multiple accounts to bypass limits, engaging in fraud or collusion, or accessing icibos from a prohibited jurisdiction. Account closure is permanent; we refund any remaining balance after settling open bets and outstanding fees.
If we suspend your account on icibos pending investigation, you cannot place new bets or withdraw funds during review. We notify you of the reason and timeline. Most investigations on icibos conclude within 7 days. If no violation is found, we restore your account.
Our Liability & Your Responsibility
We on icibos provide our platform "as is." We do not guarantee uninterrupted service, although we maintain 24/7 operation and invest in infrastructure stability. Technical outages, connection issues, or device failures may occasionally prevent access to icibos. We are not liable for losses caused by such outages if they result from causes outside our control.
You are responsible for maintaining password security, keeping your registered phone number current, and protecting your Two-Factor Authentication codes. We on icibos are not liable for unauthorized account access if you share your credentials or fail to secure your phone.
Our maximum liability on icibos is limited to the amount you deposited in the 12 months prior to the claim. We do not reimburse losses from betting decisions, market movements, or outcomes you expected but did not occur.
- We on icibos maintain your data securely and comply with data-protection laws.
- We do not sell your information; we share it only with payment processors and regulators as required.
- We monitor accounts for fraud and suspicious activity; we may request additional documentation without notice.
- We enforce uniform terms across all regions where icibos operates.
Updates to Our Terms
We at icibos update our terms occasionally to reflect regulatory changes, technology improvements, or operational needs. We notify all active users of material changes at least 30 days in advance via email and in-app notification. Continued use of icibos after the notification date indicates your acceptance of updated terms. If you do not agree with changes, you may request account closure and a refund of your balance.